OZARK SENIOR BENEFIT SERVICES

Privacy Policy

Last updated: September 29, 2024

Ozark Senior Benefit Services and/or Jordan Cantwell ("us", "we", or "our") operates the ozarksbs.com ("Service"). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at ozarksbs.com.

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

- Email address

- Name

- Phone number

- Postal address

- Other information ("Personal Information")

We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, and improving our services.

SMS Communications & Consent

Our agency uses RingCentral for SMS communications in compliance with The Campaign Registry (TCR) and carrier policies regarding SMS messaging. We are committed to adhering to all regulations governing SMS communications, including those established by telecom carriers and the TCR, ensuring the proper registration of campaigns and strict management of opt-in/opt-out processes.

Obtaining Consent

We send SMS messages only to individuals who have expressly provided their consent to receive such communications from us. Consent may be obtained through the following methods:

Opt-in during direct communication with our representatives (verbal, written, or electronic).

Signing up via forms on our website, where users agree to receive communications by checking a designated opt-in box.

Other explicit methods where users voluntarily provide their phone number and agree to receive messages.

SMS Communications & Consent

Our agency uses SMS communications in compliance with The Campaign Registry (TCR) and carrier policies regarding SMS messaging. We are committed to adhering to all regulations governing SMS communications, including those established by telecom carriers and the TCR, ensuring the proper registration of campaigns and strict management of opt-in/opt-out processes.

Obtaining Consent

We send SMS messages only to individuals who have expressly provided their consent to receive such communications from us. The opt-in process includes:

- Opt-in via written permission from the user

- Signing up via forms on our website, where users agree to receive communications by checking a designated opt-in box.

The opt-in only applies to SMS communication and does not extend to other forms of communication. All SMS communications will include an option to opt-out or unsubscribe from future messages, ensuring recipients can withdraw their consent at any time.

SMS Usage

We will use SMS to communicate essential interactions, including but not limited to:

- Birthday greetings.

- Payment reminders.

- Holiday best wishes.

-Appointment Reminders.

Carrier Compliance

Our SMS campaigns are fully compliant with TCR regulations and adhere to strict carrier SMS policies, including message frequency, content guidelines, and usage transparency. We do not engage in spam practices or send unsolicited messages. All data collected for SMS communications is securely stored and managed according to our privacy policy, and personal information is not shared with third parties.

Log Data

We may also collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include:

- Your computer's Internet Protocol ("IP") address

- Browser type and version

- The pages of our Service you visit

- Time and date of your visit

- Time spent on those pages

- Other statistics

In addition, we may use third-party services such as Google Analytics that collect, monitor, and analyze this type of information to improve the functionality of our Service. These third-party service providers have their own privacy policies addressing how they use such information.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and transferred to your device. We use cookies to collect information to improve our services for you. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provides information on how to accept cookies, disable cookies, or notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Service.

Behavioral Remarketing

Ozark Senior Benefit Services and/or Jordan Cantwell may use remarketing services to advertise on third-party websites to you after you have visited our Service. We, and our third-party vendors, use cookies to inform, optimize, and serve ads based on your past visits to our Service.

- Google: Google AdWords remarketing service is provided by Google Inc. You can opt out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: [Google Ads Settings](http://www.google.com/settings/ads).

- Facebook: Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page: [Facebook Ads](https://www.facebook.com/help/164968693837950).

Do Not Track Disclosure

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Service Providers
We do not share your information with third-party companies for marketing, sales, or affiliate purposes. However, we may use certain services to help facilitate communication. These providers are bound by strict privacy protocols and do not have access to your Personal Information beyond what is necessary to deliver our services (e.g., phone or SMS communications). Your information remains confidential, and we take every precaution to ensure it is not disclosed or used for any purpose other than providing the services you’ve requested.

Security
We take the security of your Personal Information very seriously. We have implemented commercially reasonable security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. It is important to note that no method of electronic transmission or storage over the internet can be guaranteed to be 100% secure. However, we do our best to ensure that your data is as safe as possible.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction, where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links To Other Sites

Our Service does not contain third-party or affiliate links. While our website may direct you to contact our office or use specific service tools (e.g., communication through RingCentral), we do not endorse, link to, or share your information with any external websites or third-party companies. We are fully responsible for the information shared on our website, and your data remains secure and private within our agency.

Children's Privacy

Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

This Privacy Policy is effective as of September 29, 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us.  

479-222-1898 / [email protected]